Refund and Return Policy
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Kindly note: A flat return/exchange fee of ₹150.00 will apply to cover shipping, ensuring a smooth and easy return process for you.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase. Items sent back to us without first requesting a return will not be accepted.
To start a return, you can go to www.theslothful.com/apps/return or contact us at support@theslothful.com for a manual return.
You can always contact us for any return question at support@theslothful.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 10 business days have passed since we’ve approved your return, please contact us at support@theslothful.com.